Privacy Policy

TOSS AGRO FOODS INDUSTRIES ("we," "us," or "our") operates the Shopify e-commerce website under the brand name Achaar Company (www.achaarcompany.com ). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal Information: This includes your name, email address, phone number, shipping address, billing address, and payment details provided when you place an order or create an account.
  • Non-Personal Information: This includes browsing data, such as your IP address, browser type, device information, pages visited, and time spent on the Website, collected through cookies and similar technologies.
  • Order Information: Details about the products you purchase, order history, and preferences.
  • Communication Data: Information you provide when you contact us through email, customer support, or feedback forms.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfil your orders, including shipping, payment processing, and providing order updates.
  • Customer Support: To respond to your inquiries, resolve issues, and provide assistance.
  • Marketing and Promotions: To send you promotional emails, newsletters, or offers about our products, if you have opted in to receive such communications.
  • Website Improvement: To analyse how visitors use our website, improve its functionality, and enhance your shopping experience.
  • Legal Compliance: To comply with applicable laws of India, regulations, or legal processes.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who assist us in operating the Website, processing payments, shipping products, or providing marketing services (e.g., Shopify, payment gateways, logistics partners).
  • Legal Authorities: If required by law or to protect our rights, property, or safety, or that of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us:

  • Remember your preferences and cart contents.
  • Analyse Website traffic and performance.
  • Deliver personalized content and advertisements.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of the Website.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. For example, we use secure sockets layer (SSL) technology to encrypt sensitive data during transmission. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us.

To exercise these rights, please contact us at achaarcompany@gmail.com

7. Third-Party Links

Our Website may contain links to third-party websites, such as social media platforms or payment processors. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.

9. International Data Transfers

As we operate through Shopify, your information may be transferred to and stored in countries outside your country of residence, including the United States. These countries may have different data protection laws. We ensure that any such transfers comply with applicable legal requirements.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our Website or by other means, such as email. The updated policy will take effect upon posting, and your continued use of the Website constitutes your acceptance of the changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:

TOSS AGRO FOODS INDUSTRIES
Email: [info@achaarcompany.com]
Address: [Ghaziabad Uttar Pradesh]